This Month's Exceptional Service Award Winner is


Shaylee Jagels - Registered Nurse


Shaylee was nominated by a patient for providing excellent care during the birthing process. She was recognized for her encouragement, and her calming demeanor.

In addition, we are pleased to announce that Shaylee has recently accepted the position as Team Leader for our Family Birthing Unit.

Pictured: Shaylee (left) was presented with a certificate of appreciation by Director of Hospital Quality and Risk Management, Jane Campbell, and will have a special parking spot reserved for her throughout December. Great job Shaylee!


Nominate Someone for Going Above and Beyond!
Click Here for Nomination Form

The following staff members have received one of the greatest honors available at SCKMC. The exceptional customer service award. They were recognized by our patients, family members, and coworkers for going above and beyond to provide the highest quality of care possible.

Dawnell Alaman - Dietary
Employee of the Month - July 2012
"An older gentleman was trying to find enough money to pay for a roll. She told him it was on the house. He smiled real big and thanked her. I saw her pay for the roll with her lunch card. I thought that was real nice." - Mary Trillo, June 2012

"She always has a smile on her face and greets each person she sees. Dawnell always has a positive attitude. She is an asset to this facility." - Name Withheld, May 2012

Tracy Austin - Registered Nurse & Medical Surgical Unit Manager
"It was unimaginably busy in the ED the morning of 12/2/14. We Had multiple patients needing assistance, and 2 patients needing to be admitted to medsurg, back to back. Tracy was very helpful in helping get the patients to their rooms on medsurg, as well as being very understanding of how busy the ED was and how quickly we needed to move these patients out to make room for more that were waiting. THANK YOU!" - Bonnie Schieber, December 2014

"(With Pam Jones, Barb Smith, & Dena Vanostrand)They were awesome nurses and very, very helpful. They worked very hard. They are lovely ladies and they care." - James & Diana Sodowsky, November 2013

Kathy Avery - Nurse for Dr. Blatchford
"Kathy is always kind, professional, and makes you feel at ease." - Diane Hicks, October 2014

"(With Racquel Szabo)They talk to you as they are treating you and are always kind, thoughtful, professional and very supportive. Dr. Blatchford has a very good team that work together to make a patient feel welcome. They are great!" - Karen Archer, November 2013

Katrenia Beane - Radiology Tech
Employee of the Month - November 2014
"I am claustrophobic and she went above and beyond to make my MRI experience not only tolerable, but pleasant. She is a wonderful and caring woman. Thank you for having such a person on your staff. God Bless you all." - Name Withheld, September 2014

"Trenia's patient-centered attitude allowed me to breeze through the MRI with the peace of mind I never thought possible before." - Name Withheld, October 2014

Chantiel Barron-Galdamez - Medical Surgical Unit CNA
Employee of the Month - September 2013
"Very caring, comforting, and attentive which is exceptional in my opinion." - Gene Badley, July 2013

Dr. Tyson Blatchford - General Surgeon
"The outpatient surgery team, Kasey, Dr. Blatchford, and Racquel, were all very attentive to every need! They made me feel so comfortable, as I was very nervous." - Kathy Avery, June 2014

"Great Doctor." - Name Withheld, March 2014

"Very polite and informative. Made me feel comfortable. Takes time to listen to patient & family." - Name Withheld, January 2014

"Very courteous. He explained what he was going to do, and what to expect. He is very professional. The nurses during that time were great also." - Name Withheld, August 2013

"Very caring." - Name Withheld, July 2013

"Dr. Blatchford was very calming and made me feel a lot better right before the surgery." - Ashley Kanelakos, February 2013

Virginia Bradley - Registered Nurse, ER
"VIRGINIA AND KIM REALLY HELPED MEDSURG BY ENTERING ORDERS AND GIVING MEDS TO PT'S BEFORE THEY HIT THE FLOOR. MUCH APPRECIATED!" - CRYSTAL HUFFMAN, DECEMBER 2013

"I brought a friend into the ED on December 13 and I want to give a BIG thanks to Virginia Bradley. She did a wonderful job taking care of my friend. She deserves a huge pat on the back and make sure that she gets recognized for exceptional service! Awesome job, little lady, awesome! You did amazing! Love ya and thank you for the wonderful care you gave and continue to give to all of your patients!" - Mandi Scott, December 2012

"These women were efficient, professional, and caring during my stay. They augmented Dr. Vora's wishes without hesitation and were performing ahead as a professional always does. In one word they were exemplary." - Mark Thomas, May 2012

"Exceeded my expectations in every way. Quick pain control, diagnosis, comfort care, and admission to med/surg." - Mark Thomas, May 2012

"Every doctor, nurse, receptionist working that night were outstanding and deserve to be recognized." - Lorine Forshee, April 2012

Katrenia Bredy - Rad Tech
"Spent extra time going over details of the test and making me feel safe and comfortable. Super nice and friendly!" - Name Withheld, November 2013

Kathy Broce - Registered Nurse for Dr. Lin
Employee of the Month - March 2014
"Very friendly and very helpful - always willing to answer any of my questions or help me in any way, thank you Kathy!" - Kathy Cross, December 2013

Pattie Brown - Physical Therapy Department Team Leader
Employee of the Month - August 2013
"Demonstrates care, compassion, a good listener, helpful with ways to improve condition, attentive to patient's pain and how they tolerate the treatment." - Mary Slocombe, July 2014

"Pattie explained in detail the service provided." - Betty Hollister, May 2014

"She is always nice and does a great job!" - Name Withheld, July 2013

"On time, reduced pain, was always concerned about my comfort and improving my problem." - Name Withheld, May 2013

"Has a caring heart to improve the patient." - Name Withheld, April 2013

"Pattie was genuinely concerned for my success in PT. Also very encouraging, a fun spirited gal!" - Name Withheld, April 2013

"She knows what she is doing. Friendly, on-time, very helpful, and encouraging." - Name Withheld, April 2013

"Very knowledgeable and answered questions doctor's hadn't. Adjusted plan of treatment when initial treatment increased pain. Pattie was excellent. I have had previous experience with Pattie and the staff was accommodating to schedule me with her. Pattie was accepting of other treatments and wasn't judgmental." - Mary Slocombe, March 2013

"Called and rescheduled therapy during bad weather storm so I didn't have to get out in the storm. Worked with my schedule also. They are so courteous." - Name Withheld, March 2013

"Pattie Brown has always been a pleasure to work on my shoulder therapy. She made me feel comfortable, answered as many of my questions as possible, was caring. She was prompt to get right on me since I was using my noon hour at times, she accommodated my work schedule." - Mitzi Samms, March 2013

"Always has a smile on her face, willing to lend a hand when needed. Is good with patients, educating staff and patients on physical therapy needs. Always gives 100% plus." - Stacy McKimson, July 2012

"I've worked with pattie for almost 20 years here at teh hospital. Whenever we are short-handed or very busy, she is always working as long as it takes to take care of the needs of our patients. In my humble opinion, she is deserving of the the distinction of being employee of the month." - Kris Wyckoff, July 2012

"Very caring, easy to work with, always sure you were comfortable doing what you were suppose too. Gave home exercises that you understood what to do." - Name Withheld, March 2011

"Excellent care and concern." - Dr. Jeff Wood, April 2011

"She was wonderful!" - Name Withheld, November 2011

Sandra Bruster - LPN, Med/Surg Unit
Employee of the Month - April 2014
"I was training a new CNA and we were very busy on the floor that morning and Sandy had went ABOVE and BEYOND with helping me with my trashes and waters and call lights, even when she was busy herself. I thank her for all her help." - Britney Tyler, January 2014

"I feel like she goes above and beyond. When you are short handed as an aide, Sandy will take on both the nurses and aides responsibilities. She has done this on numerous occasions, I think she deserves some recognition." - Barbara Standerfer, January 2014

"SANDY AND TIFFANY REALLY HELPED ME OUT WHEN I GOT A SECOND PT IN ICU. THEY HELPED W/ ORDERS AND GAVE ME THEIR ONLY CNA, AMANDA TO HELP ME GET PT SITUATED. ALL OF THEM WERE ALOT OF HELP AND MUCH APPRECIATED." - CRYSTAL HUFFMAN, December 2013

Cynthia Brzycki - Business Office
"Cynthia has a dual job. I hit her on a daily basis with patients to pre-cert. She always has a smile on her face, a kind word for everyone. We work really well together. I am blessed to have her as a friend and coworker! She has gone beyond the call of duty to help get patients pre-certed. Please acknowledge her hard work toward excellent patient care!" - Debbie Pendland, December 2012

Shanea Chrisman - ER Registrar
Employee of the Month - June 2013
"(with Kelly Williams, Radiology Tech)They both are very caring with polite personalities and sweet smiles. I wish more of your employees could use them as examples." - Name Withheld, April 2013

Kim Clift - Registered Nurse, OB
"VIRGINIA AND KIM REALLY HELPED MEDSURG BY ENTERING ORDERS AND GIVING MEDS TO PT'S BEFORE THEY HIT THE FLOOR. MUCH APPRECIATED!" - CRYSTAL HUFFMAN, DECEMBER 2013

"Very helpful. Explained everything." - Name Withheld, January 2012

"Best care was given. Everyone was great!!" - Name Withheld, September 2011

"Made me feel at ease with smiles, kindness, and patience." - Anastasia Decker, October 2011

"Very nice!" - Name Withheld, October 2011

Sherry Coldwell - Emergency Room Registrar
"Friendly & prompt." - Shelley Pinnegar, July 2011

Lacy Colquhoun - Registered Nurse, Surgery
Employee of the Month - January 2014
"Lacy Colquhoun and Mrs. Zumwalt were professional, warm, and showed total concern for my well being. They explained everything that would take place and were professional in their demeanor, skilled, and highly knowledgeable. Both positive individuals made the day a smooth process and conveyed outstanding customer service." - Jeff Henderson, August 2014

"Vicki and Lacey were outstanding. You can tell that they all liked there job. Everyone was so happy and it was even at the end of the day!" - Name Withheld, November 2013

"She provided extraordinary service. They all deserve a raise." - Name Withheld, July 2013

"The explanations of the procedures were excellent. The warmed blankets on a chilly morning were very nice." - Name Withheld, December 2012

"Lacy was extremely kind and sweet to my daughter. She made sure she was comfortable and well taken care of. Lacy is an awesome nurse and anytime I go back I hope to get an awesome nurse like her to be my nurse!" - Anna Davidson, November 2012

"Provided me with whatever I asked for and gave what I wanted to eat. I was cold so she provided me with covers." - Name Withheld, July 2012

"Kind, friendly and explained the procedure they were going to do." - Marie Church, February 2012

"Kind, compassionate, professional." - Buni Snyder, June 2011

"Kind, soothing voice and stayed right beside me while waiting for the doctor." - Peggy Williams, September 2011

April Craig - RN, Emergency Room
"Gentle with patient, seemed very knowledgeable, all around exceptional, very good care! Way better than I expected." - Name Withheld, June 2012

"These women were efficient, professional, and caring during my stay. They augmented Dr. Vora's wishes without hesitation and were performing ahead as a professional always does. In one word they were exemplary." - Mark Thomas, May 2012

"Exceeded my expectations in every way. Quick pain control, diagnosis, comfort care, and admission to med/surg." - Mark Thomas, May 2012

"Quick, personal, helpful, nice, and professional." - Name Withheld, May 2012

"Thank you for helping keep the ER in top shape." - Eryn Thomas, March 2012

Cassie Crocker - Med Tech, Lab
Employee of the Month - November 2013
"Cassie has done an exceptional job as Blood Bank supervisor. She has worked very hard to get us started using new Blood Bank reagents and armbands for identification that will save money for the lab. Her hard work and dedication are very much appreciated." - Lois Faber, October 2013

"She is very personable. Good lab tech, didn't feel her stick me." - Name Withheld, May 2013

"Cassie is a very dedicated Med Tech and has done exceptional work supervising over Microbiology and Blood Bank. We are very fortunate to have Cassie as an employee!!" - Lois Faber, May 2013

"Helpful and courteous." - Name Withheld, August 2011

Tammy Dvorak - Radiology Tech
"This lady was extremely nice and good at her job." - Name Withheld, February 2013

"She made the baby ultrasound FUN!" - Name Withheld, July 2011

Tammy Dye - Registered Nurse
"(with Shaylee Rice, RN)When delivering my son they kept me calm and talked me through everything. They both made everything comfortable and we even laughed a bit. When I thought I couldn't push anymore they encouraged me and helped get me through it." - Name Withheld, September 2014

Tami Eiselt - Registered Nurse, Medical/Surgical Unit
Employee of the Month - December 2013
"Tami was there for us quickly when needed and answered our questions professionally and in terms we understood. It was obvious that she is highly qualified and cares about her patients." - Name Withheld, November 2013

Lois Faber - Laboratory
Employee of the Month - December 2011
"I would like to give Lois Faber in lab a "Atta girl". She always has a smile on her face, has a excellent attitude and brightens everyone's day. Please let her know that her great work is appreciated." - Brandon Shaw, November 2011

"She was able to draw blood without pain." - Kenneth Kern, October 2011

Susan Fisher - Admissions
"Susan was very considerate, helpful, and compassionate." - Name Withheld, September 2012

Joe Foust - Physician Assistant
"(with Jennifer Schmeidler, RN & Pete Schrag, MICT) From Pete Schrag, who was so caring and quick knowing I was in deep pain, to Joe Foust and then Jennifer Schmeidler I was treated with great respect and care. I appreciated so much their quick reactions to making me feel better in a 30 minute time period. I was constantly being looked at making sure I was responding to the medication. I appreciate more than you can know these staff members." - Peggy Musson, September 2014

Maricela Fuentes - OB Registered Nurse
"Very caring, thoughtful, and nice. She was quick to provide me with my needs." - Name Withheld, December 2011

Terri Galindo - CNA, Medical Surgical Unit
"Very nice, kind, and helpful." - Name Withheld, May 2012

Kaycia Gelino - CNA, Medical Surgical Unit
"She was always there to see if you needed anything." - Name Withheld, June 2011

"Made me feel at home. Always friendly and laughing." - Merle Randol, August 2011

Jeanette Haney - Registered Nurse, Outpatient Services
"Very accommodating." - Name withheld, July 2011

"Very kind and caring." - Rita McBride, August 2011

Shawna Hayes - IT
Employee of the Month - October 2013
"The ER was extremely busy during one of our snowy days. She came to our department and cleaned all of our rooms for us, as well as took patients being admitted over to their rooms on Med Surg. She answered the phones, and helped with transfers. She is always willing to help us out, anytime we are in a bind. We appreciate her so much!" - Bonnie Schieber, February 2014

"Always willing to help out with critical situations in the ER at a moment's notice. Excellent note taking." - Bonnie Schieber, August 2013

Dr. Mauricio Herrera - Family Medicine Physician
"Dr. Herrera does a fantastic job of following up with the patients' statuses. As an archetype of teamwork, he involves the nurses, the patient, the patients' families, etc. in exchange of information so the "clearest picture" of the situation can be obtained. His respectfulness and thoroughness both lead to the development of effective care plans that patients' & staff can be confident will make the patient healthier." - Name Withheld, August 2012

Joanne Holman - Infection Prevention Specialist/Education Coordinator
Employee of the Month - October 2014
"Joanne did a great job with infection control training. She was informative and explained how we can impact patient health and our own. I was thoroughly impressed with her method of presentation. Great job Joanne!" - Holly Harper, September 2014

Laurie Houk - Radiology Tech
"She was very kind and caring person." - Joseph Clark, February 2013

Shelly Hudson - Registered Nurse, House Supervisor
"Very nice, understood my fears. Gave the best (painless) IV I have ever had." - Name Withheld, August 2011

Crystal Huffman - Registered Nurse, Intensive Care Unit
"She basically worked two departments last night to help another nurse who needed a little boost of confidence. She did not complain about it!" - A. Lynn, RN - December 2014

"She helped out Med-Surg during our crazy night so that I could help ED. Thank you Crystal for being willing to help where needed!" - Ashley Lynn

Gloria Hull - Auxilian
"Very helpful and friendly. Concerned about the patient." - Judy Moore, March 2012

Mike Jacobs - Radiology Technician
"Mike is fast and efficient. He also uses the white boards outside patient rooms so that the nurses can accurately chart the patients time out of the ER. Very helpful, thanks!" - Angie Ziegler, January 2012

Shaylee Jagels - Registered Nurse
"(with Tammy Dye, RN)When delivering my son they kept me calm and talked me through everything. They both made everything comfortable and we even laughed a bit. When I thought I couldn't push anymore they encouraged me and helped get me through it." - Name Withheld, September 2014

Jeff Jenkins - IT
Employee of the Month - February 2012
"Every time we have a problem with our computers, which has been happening a lot lately, he comes running with a smile to fix them. Most of the time no questions asked. If not for both of the IT guys we wouldn't be able to do our jobs efficiently. Thanks for all you do." - SCKMC Radiology staff, January 2012

Crystal Johns - Business Services
"During lunch a patient's elderly spouse came to the cafeteria. All he wanted was some plain Jell-O or ice cream but was unable to locate any. Crystal noticed this and went to the cafeteria and found some for him. He was very grateful for this act of kindness." - Dianne Goatley, September 2012

Pam Jones - Case Manager
Employee of the Month - November 2011
"(With Tracy Austin, Barb Smith, & Dena Vanostrand)They were awesome nurses and very, very helpful. They worked very hard. They are lovely ladies and they care." - James & Diana Sodowsky, November 2013

"She puts her heart and soul into working with patients, even to the point of going to their homes to get clothes so the can return with dignity. Truly caring." - Name Withheld, October 2011

Heather Judd - Nursing
Employee of the Month - August 2012
"Very caring, comforting, and attentive which is exceptional in my opinion." - Gene Badley, July 2013

"Heather was very helpful and informative. She was always willing to help with anything I needed." - Brandi Luceno, July 2012

"She knew when I needed attention and knew when to give me space. Answered all my questions without making me feel silly. She was just everything you want from a nurse." - Name Withheld, June 2012

"Heather goes above and beyond making sure our quality measures are met with each and every patient. FANTASTIC JOB!!!" - Debra Edwards, October 2011

Angela Kelly - Med/Surg Registered Nurse
"Always willing to go the extra mile." - Name Withheld, January 2012

Shelby Koller - Medical Laboratory Tech
Employee of the Month - July 2014
"Shelby has done an excellent job in catching and bringing to our attention various problems in Blood Bank. An example is she noticed the Blood Bank freezer temp fluctuating and we were able to get it fixed before it went totally down. She is a great asset to our department!" - Lois Faber, April 2014

Katrina Langhorst - Housekeeper
Employee of the Month - July 2013
"SHE IS ALWAYS GOING ABOVE AND BEYOND WHAT'S EXPECTED OF HER. SHE HAS A POSITIVE ATTITUDE EVERYDAY, SHE REALLY CARES TO KEEP THIS HOSPITAL CLEAN, AND SHE DESERVES TO BE EMPLOYEE OF THE MONTH! THANK YOU FROM EVERYONE IN THE ER!" - Eryn Thomas, February 2014

"KATRINA HAS BEEN SEEN MULTIPLE TIMES PICKING UP TRASH IN THE ER DRIVEWAY, PARKING LOT AND OTHER AREAS OUTSIDE. SHE ALWAYS SEEMS TO GO ABOVE AND BEYOND TO HELP KEEP THIS FACILITY LOOKING NICE. SHE MAKES SURE ALL THE ROOMS ARE CLEAN FROM TOP TO BOTTOM AND OFFERS TO HELP OTHERS REGARDLESS. SHE ALWAYS HAS A POSITIVE ATTITUDE AND SPEAKS TO EVERYONE THAT SHE SEES." - Name Withheld, August 2013

"She is the only housekeeper who cleans my office...vacuums it and empties the trash from it. It is very MUCH appreciated. Thank you!!" - Bonnie Schieber, August 2013

"We always know when Katrina has cleaned our department! She does an exceptional job every time! Today, she was even down on her hands and knees cleaning way underneath our machine. Our floors look great and you can really tell when she has cleaned them! We truly appreciate her extra TLC!!!" - The Laboratory Staff, June 2013

Larry Langhorst - CNA, Med/Surg Unit
"Very caring, comforting, and attentive which is exceptional in my opinion." - Gene Badley, July 2013

"Larry is a hard worker, and can usually outwork the younger girls. He is kind and compassionate to his patients, keeps on top of their current health status reporting vital information to the nurse in charge. Larry is not a complainer and follows through with orders. Good team worker with all staff." - Jeanette Haney, February 2013

Erica Lathers - Registered Nurse
Employee of the Month - August 2014
"Without a doubt my experience was not as anxiety producing as it could have been due to the friendly and genuinely caring staff members. Kudos to Mary, Erica and Kasey, along with Dr. Schmeidler, for exhibiting not just exceptional professionalism, but for the prevailing attitude of warmth and friendliness. I appreciate the extra effort in spite of the fact that any job can become boring and tedious. These people showed the utmost concern for their patient." - Susan Garten, May 2014

"Kindness, detailed information on what to expect, and her sweet assurance that all would be well were exceptional." - Name Withheld, April 2014

"Very caring, great explanation of procedure. Answered all questions! Made me feel at ease! Made my family welcome also!" - Laura Shook, November 2013

"She provided extraordinary service. They all deserve a raise." - Name Withheld, July 2013

Dr. Perry Lin - OB/GYN Physician
"Dr. Lin addressed my needle phobia with respect." - Melissa Vaught, May 2014

"Dr. Lin and the whole staff was great. I could not have had better service. Thank you all." - Jean Wineinger, March 2013

"Very understanding, was sure to inform me of everything, took my concerns seriously. I love him." - Melissa Crane, January 2013

Ashley Lynn - Registered Nurse, Surgery
"Of all the people I came in contact with, Ashley was your shining star. Ashley was attentive, sweet, caring, sympathetic, and even funny. I found Ashley to be a great nurse that went far and above." - Name Withheld, April 2013

Tammy Lynn - Registered Nurse, Outpatient Services
Employee of the Month - September 2012
"Extremely kind and knowledgeable. She went above and beyond to make my short stay as comfortable as possible. She also answered my many questions and explained in detail ways to help with a quick recovery." - Name Withheld, July 2014

"Very caring, comforting, and attentive which is exceptional in my opinion." - Gene Badley, July 2013

"Tammy Lynn was my nurse and she was very caring and professional. She was very communicative, caring, understanding & concerned. She made me feel at ease." - Name Withheld, May 2013

"She was one of the wonderful nurses. It was hard, but she was the one to stand out." - Name Withheld, March 2013

"Talked me through every detail she did and asked me if I had any pain, and how I was doing. Thanks" - Name Withheld, March 2013

"Tammy has gone above and beyond to help one of our littlest patients get the treatment he needs in the face of multiple obstacles. She truly exemplifies our mission - to provide personalized and compassionate care close to home. Thanks Tammy." - Jane Campbell, August 2012

"Tammy always has a positive attitude and shows a lot of compassion for patients. She can be put in a difficult situation and always remains professional but compassionate. Tammy has great bedside manner and always has a smile on her face. She takes the time to listen to her patients even if they just want someone to talk to. her skills are exceptional and she does not rush through any procedures. Tammy is always aware of what is going on with her patients and is always willing to help when someone needs it, even if they don't directly ask for help. Tammy is a very valuable asset to the nursing field, she takes pride in what she does." - Name Withheld, August 2012

"Tammy was very quick at getting everything going. She stuck me once for the IV and got it, AND it was painless! Thank you!" - Kayla Ranzau, July 2011

"Made me feel at ease with smiles, kindness, and patience." - Anastasia Decker, October 2011

"Well informed of the procedure, and remained close at hand." - Name Withheld, October 2011

Lola Martin - Admissions
Employee of the Month - December 2012
"Made sure my husband had coffee while waiting on me. Just a very nice person wanting to please everyone. I enjoyed having her there to do the paperwork, she did everything right the first time." - Pat Brown, November 2014

"Courteous, pleasant, efficient, and prompt." - Richard Hawkins, May 2013

"Lola was great. Treated me like a person not a number, very kind and personal." - Name Withheld, February 2013

"She was very friendly and helpful and deserves a raise." - Brenda Lloyd, January 2013

"Very sweet and nice." - Name Withheld, December 2012

"Explained each page of info quickly and was very professional." - Name Withheld, October 2012

"Very friendly, helpful and put us at ease about the surgery." - Katherine Horinek, August 2011

Shelly Mathews - Registered Nurse, Medical/Surgical Unit
Employee of the Month - June 2012

"After surgery I had severe pain. She helped me figure out how to run warm water on me without getting my dermabond adhesive wet." - Name Withheld, March 2012

Carol Maxwell - Ancillary Services Manager
"Carol immediately dropped everything she was doing a drove to Winfield to get blood needed for an emergency. She also stayed for 6 hours to work in the lab so that 2 of us could concentrate on the blood bank emergency at hand, even making a 2nd trip to Winfield! I very much appreciated her help and immediate response!" - Lois Faber, October 2013

Emily McKenna - Registered Nurse, Surgery
Employee of the Month - May 2014
"Emily was my nurse for my colonoscopy. I was very anxious, she put me at ease with her presence. She provided me with verbal instructions about my procedure. She also made me laugh and smile. She is a skilled nurse. The hospital is so Blesses to have her!" - Connie Meixner, March 2014

"Very friendly, she made me feel comfortable." - Name Withheld, December 2011

"Caring, compassionate and talked me through procedure." - Name Withheld, November 2011

"She remembered me from a previous surgery and knew I needed warm blankets because of my illness. Explained everything she was doing to prepare me for surgery, very pleasant." - Anita McGlassan, July 2011

"Explained things very well. Seemed very caring. Checked frequently to make sure I was comfortable." - Bill Docking, August 2011

"Made my daughter very comfortable. They were Great!" - Name Withheld, September 2011

Steve McKinney - Physical Therapist
"Steve is so positive and encouraging. He helps the patient to see their progress." - Name Withheld, May 2013

"Steve is an excellent listener, very patient, and always thinking of new ways to help." - Name Withheld, March 2013

"Asked appropriate questions, assessed the situation, delivered treatment with care - reduced pain by 50% and still working on more recovery. Everyone in PT is friendly and helpful." - Ellen Snell, March 2013

"He was very nice and gentle, but he did me a lot of good with his stretching exercises." - Name Withheld, March 2013

"Clear explanation of diagnosis & treatment. Very professional & caring attitude." - Name Withheld, July 2011

Patricia McMains - Health Information Manager
"Made arrangements for her church's outreach program to pay for a patients O2 and medications. Not only did she make arrangements for getting everything paid for, but also went and picked up the medication. Above and beyond the call of duty!" - Pam Jones, November 2014

"Patricia is always willing and able to pitch in where she is needed. Her kind spirit and positive outlook are contagious, and she spreads good cheer even on the most stressful days. Thanks, Patricia!" - Name Withheld, September 2013

Carrie Mercer - Radiology Tech
"She was very considerate of my comfort and the pain I was in." - Name Withheld, August 2011

"They were fantastic. Both girls made me feel comfortable." - Name Withheld, October 2011

Charlie Mertz - ER Registered Nurse
"Treated us like we were still part of the "SCKRMC Family". Compassionate care with just the right amount of levity." - Lyle Redman, October 2011

Mike Metzinger - Maintenance
Employee of the Month - October 2011
"Thank you for the wonderful job of clearing off the parking lot!" - Pam Jones, November 2014

"MIKE IS ALWAYS HELPFUL AND KIND. MY CAR HAD A FLAT TIRE LAST WEEK. MIKE CARRIED THE AIR BUBBLE CLEAR AROUND TO THE NORTH PARKING LOT AND AIRED UP MY TIRE. THANKS MIKE, I MADE IT HOME SAFE." - LOLA MARTIN, February 2014

"I want to say a big thank you to the guys in the Maintenance Department. Thank you for all your hard work clearing the snow for the patients and staff. I don't know what we would do without you!" - Cindy Traffas, February 2013

"He always responds to issues and has 'saved many peoples bacon'." - Name Withheld, September 2011

Jennifer Milam - ER Registered Nurse
"Came in two hours early to help with tornado evacuation patients, two very ill patients, and one critical trauma patient. She was not hesitant to come in at all. POSITIVE ATTITUDE and great team player!" - Bonnie Schieber, May 2013

Tiffany Molina - Registered Nurse
"She is always willing to help out where ever she is needed." - A. Lynn, RN - December 2014

Dawn Montgomery - Radiology Tech
"Dawn, the Sonographer, was very professional. So glad to see the seasoned employees are still providing great care. Excellent attitude and knows her area of expertise." - Name Withheld, March 2014

"Very friendly and made me feel comfortable during a stressful procedure." - Patty Stuever, January 2014

"I was very nervous about finding out what's wrong with me, and this nice lady went out of her way to make me relax. She made me feel like a person and not a number." - John Hood, October 2013

"Very professional and nice." - Jane McCormick, July 2013

"Very polite and compassionate towards me during the testing." - Name Withheld, May 2013

"When I called back she was very kind, patient, and explained what I didn't understand to relieve my fears. I really appreciated her kindness." - Name Withheld, July 2012

"Prompt. Made the procedure very comfortable, very kind." Barbara K., July 2011

"Dawn was very friendly, patient, and professional." - Name Withheld, August 2011

Nikki Morris - Radiology Tech
Employee of the Month - January 2013
"She made sure I was comfortable and in no pain during my CT scan. Love her help." - Tania LaNero, May 2013

"She explained everything in detail & what to expect." - Name Withheld, April 2013

"Very caring and gentle." - Julie Hadicke, April 2013

"Very prompt. She treated me very respectfully and explained the procedure." - Myrna Merz, March 2013

"She was good at her job. Full of cheer and very sweet." - Name Withheld, February 2013

"Very nice and considerate." - Name Withheld, December 2012

"The lady that did my mammogram was very helpful. I walk with a cane and she helped me to get to the x-ray department and back out to the waiting area." - Name Withheld, December 2012

"She did not rush any part of my visit. She made sure I understood the procedure. She was kind and compassionate. She made me feel that I mattered to her. She maintained her professionalism and I felt confident in her ability." - Name Withheld, April 2012

"My appointment was at 8:30 for a mammogram and I was done by 8:41. (Nikki) was very professional but very friendly, I appreciated her." - Kristi Old, March 2012

"Explained everything. Kind and caring towards me and my family." - Betty Klasmeyer, February 2012

"Very friendly, professional and polite. It was a stressful situation but she put me at ease." - Dana Williams, September 2011

"Mammograms are not enjoyable, but Nikki makes you as comfortable as possible and completes the procedure timely." - Name Withheld, June 2011

"Very gentle, calm, explained things clearly and in a way for me to understand." - Barbara Scram, August 2011

"Prompt. Made the procedure very comfortable, very kind." Barbara K., July 2011

"They were fantastic. Both girls made me feel comfortable." - Name Withheld, October 2011

"Both the girls were very nice and very considerate." - Name Withheld, October 2011

"Very professional and calming for an often uncomfortable procedure like a mammogram." - Name Withheld, November 2011

Danny Nemmers - Registered Nurse, Medical Surgical Unit
"Very kind, explained what things I would have done during the night and answered any questions that I had. Compassionate! - Sherri Hester, July 2012

"Very caring person and listened to my concerns." - Name Withheld, July 2011

Anna Nunn - CNA, Medical Surgical Unit
"Very friendly, always gave fresh water, always kept room clean." - Name Withheld, June 2011

Cheryl Pack - Registered Nurse, ICU
Employee of the Month - June 2014
"She was very compassionate and attentive to my needs during this stay. Two weeks prior my family was also touched by her compassion while she cared for my father, who ultimately passed away. She never took our hope away or discouraged us in any way. She is very deserving." - Name Withheld, April 2014

"During a code, Cheryl described what was happening on the telemetry strips. What a great teaching tool for all." - Pam Jones, March 2013

"Very kind, listened and discussed my father's condition. Went over all info. Excellent care, I was very happy with the service." - Name Withheld, June 2011

Kara Parks - Registered Nurse, ER
"Every doctor, nurse, receptionist working that night were outstanding and deserve to be recognized." - Lorine Forshee, April 2012

"She was very friendly and cared about my daughter. Sometimes you don't get that compassion from health care professionals." - P. Ramirez, March 2012

Steve Perkins- Chief Executive Officer
"Offered us help getting in the car and took the wheel chair back for me so my grandmother wouldn't have to stay in the car by herself, very nice of him." - Name Withheld, August 2011

Michael Phothiyan - Medical Surgical Unit CNA
"Very caring, comforting, and attentive which is exceptional in my opinion." - Gene Badley, July 2013

Shelley Pinnegar - Registered Nurse & ER Team Leader
"Shelley came to the ED to help us out during a very busy time. She triaged multiple patients and started charts on all of them, as well as discharge them out of the system to make room for others. Much appreciated!" - Bonnie Schieber, December 2014

"Shelley was really kind and helpful." - Brandi Luceno, July 2012

Kim Pringle - Med Tech, Lab
"She was very helpful answering my questions over the phone before lab. And during lab very professional, caring, greeted me with a smile. Excellent service, have never had lab drawn without feeling pain, and Kim did it without any. Didn't even know she stuck me." - Name Withheld, July 2011

"Friendly & prompt." - Shelley Pinnegar, July 2011

Laura Ramirez - Registered Nurse, Surgery
"She kept me from having to be poked more than three times to get the IV in so they could start the procedure." - Name Withheld, October 2014

"She is very considerate and caring of her patient. Pleasant." - Julie Hadicke, July 2013

"Very caring, efficient, explained what was going on. Great gal!" - Name Withheld, April 2013

"Laura has been acting surgery manager and has had to deal with a number of unusual issues and a very busy schedule. She has handled it with grace and class. She is very efficient and does a wonderful job. I would like to see her as employee of the month because she needs to be recognized for her outstanding work for this hospital. She is an excellent RN and she has been a wonderful acting surgery manager." - Kasey Thrailkill, August 2012

"Their care was exceptional before, after and during my stay. Karen's bedside manner was awesome and comforting. Laura was also very comforting and even checked on me after dismissal, showing awesome compassion and concern! Love them!" - Megan Graber, July 2012

"Both nurses were so kind and helpful. They explained everything so well and were very supportive before and during surgery." - Name Withheld, March 2012

"Very comforting, they had a hard time getting an IV and she held my hand and rubbed my feet, calmed me, brought an extra blanket, explained everything well, very loving person." - Name Withheld, November 2011

"Best care was given. Everyone was great!!" - Name Withheld, September 2011

Kayla Ranzau - Laboratory
"Kayla worked very hard outside the facility Sunday morning sweeping up cigarette butts, picking up trash, and tidying up outside the facility." - Paula Rhodes, July 2012

"Kayla is very good with our patients. She will help the patients by taking them to the area they need to be in, not just point and tell them. This is a wonderful way to treat our customers!" - Lois Faber, July 2012

Brady Reed - CRNA
"Very easy talking about what he would be doing. Was in no rush, explained all things and answered questions if I had questions. Very nice when in surgery room about oxygen use, showed sincere concern and encouragement that he'd be watching me closely, taking care of me. Outstanding in his job with patient relationship too." - Name Withheld, September 2014

"He made sure I felt like I was safe and that he would do what I asked. When I woke up it was just like I had asked." - Name Withheld, March 2014

Janice Richardson - Laboratory
"Janice is a dedicated, experienced Medical Technologist and has served here at SCKMC for 34.5 years. She provides excellent customer service to our patients, the physicians and other team members. The Laboratory Dept will be losing a great tech when she retires in April. We just want to acknowledge her many years of service and to share with her how much we have enjoyed working with her. She will be missed!" - The Lab Dept., February 2012

Vicki Saltsman- CNA, Surgery
Employee of the Month - April 2012
"Friendly, professional, just did an excellent job." - Carl P., April 2014

"Professional and personal service at the high quality these nice people performed at while remaining candid and informative." - Daniel Templeton, March 2014

"Vicki was good. She made me feel not so nervous." - Sandy Tull, December 2013

"Vicki and Lacey were outstanding. You can tell that they all liked there job. Everyone was so happy and it was even at the end of the day!" - Name Withheld, November 2013

"She was the first person I had to go to and she made me feel at ease even though I was nervous. She is really a pleasant person and does her job very well." - Name Withheld, November 2013

"They were so very kind and patient. Vicky has taken care of me every time I've had surgery. She is always so kind." - Name Withheld, September 2013

"Vicki and Karen at outpatient are two of the best I have ever met. I was treated like I was the only one there." - Gordon Wright, September 2013

"She was very friendly and upbeat. Helped me feel less nervous while waiting for my procedure." - Name Withheld, September 2013

"She provided extraordinary service. They all deserve a raise." - Name Withheld, July 2013

"Very caring person, did a great job of explaining what was going to happen." - Name Withheld, June 2013

"She had a great attitude and put me at ease." - Larry Gilmore, May 2013

"Courteous and kind." - Name Withheld, April 2013

"Done her best to make me comfortable and to put my mind at ease." - Name Withheld, January 2013

"Explaining things around me and procedure, comforting words and kind atmosphere." - Mary Ann Hale, January 2013

"Just being there when I needed something.Very nice, thank you all." - Name Withheld, January 2013

"The explanations of the procedures were excellent. The warmed blankets on a chilly morning were very nice." - Name Withheld, December 2012

"Kindness, willingness to help my needs." - Name Withheld, November 2012

"Both nurses were considerate, kind and attentive to every need. They were very pleasant, helpful, and friendly. Made the whole experience not so bad." - Susan Sutherland, November 2012

"She was very kind and thoughtful. The care was excellent and making sure he had everything he needed." - Name Withheld, October 2012

"She was kind and went out of her way in providing me with services that made me relaxed and not anxious about surgery." - David Mitchell, October 2012

"Very friendly. She answered my questions. I was very comfortable with her. She talked to me about anything I needed to know." - Name Withheld, June 2012

"They were cheerful, kind,very attentive and made (the patient) as comfortable as possible and was equally kind to the family." - Name Withheld, May 2012

"They both went out of their way to accommodate all patients. They both had to take care of multiple people at once and did so splendidly and with a smile. I truly appreciate them." - J.S. Twigly, February 2012

"Very prompt and efficient in caring for my needs before and after surgery." - Frankie Buechner, February 2012

"Went above and beyond" - Name Withheld, January 2012

"Explained things very well. Seemed very caring. Checked frequently to make sure I was comfortable." - Bill Docking, August 2011

"Very professional, considerate." - Name Withheld, August 2011

"Made my daughter very comfortable. They were Great!" - Name Withheld, September 2011

"Best care was given. Everyone was great!!" - Name Withheld, September 2011

"My nurse today was excellent." - Name Withheld, November 2011

Bonnie Schieber - ER Registered Nurse
Employee of the Month - January 2012
"She was very attentive. Got my IV on the first stick and got blood at the same time. She made sure I was as comfortable as I could be even though I was sick." - Buford Crowley, November 2014

"Bonnie is such a pleasant person. Gentle." - Paula Noah, November 2011

"Very caring and sweet." - Name Withheld, July 2011

Jennifer Schmeidler - Registered Nurse
"(with Joe Foust, PA & Pete Schrag, MICT) From Pete Schrag, who was so caring and quick knowing I was in deep pain, to Joe Foust and then Jennifer Schmeidler I was treated with great respect and care. I appreciated so much their quick reactions to making me feel better in a 30 minute time period. I was constantly being looked at making sure I was responding to the medication. I appreciate more than you can know these staff members." - Peggy Musson, September 2014

Deb Schrag - Physician Assistant, Emergency Room
"Called to check on the ER staff and then volunteered to come in and help in the ER during tornado evacuation and with critical trauma patient." - Bonnie Schieber, May 2013

"Deb came to work on night shift in the ER. During her shift she cleaned the base boards of the department, and used the buffer to buff every floor. This to me is exceptional service, going beyond the mission, vision and values of SCKMC." - Virgina Bradley, March 2013

"The staff took great care and attended to the situation very promptly. Don't know all the names, but Deb Schrag, PA and all those that cared for me were very professional." - Name Withheld, February 2013

"Very knowledgeable and understanding, took extra time to explain to myself and daughter the procedures, and everything going on. Very compassionate and caring." - Amy Gates, December 2012

"By getting on her hands and knees to make the ER a cleaner place." - Eryn Thomas, March 2012

"Gentle with patient, seemed very knowledgeable, all around exceptional, very good care! Way better than I expected." - Name Withheld, June 2012

Pete Schrag - Paramedic, Emergency Room
"(with Jennifer Schmeidler, RN & Joe Foust, PA) From Pete Schrag, who was so caring and quick knowing I was in deep pain, to Joe Foust and then Jennifer Schmeidler I was treated with great respect and care. I appreciated so much their quick reactions to making me feel better in a 30 minute time period. I was constantly being looked at making sure I was responding to the medication. I appreciate more than you can know these staff members." - Peggy Musson, September 2014

"Came in to help fellow staff members in the ER with evacuating patients for tornado warning and caring for critical trauma patient." - Bonnie Schieber, May 2013

"Thank you for doing everything you could to keep the ER clean." - Eryn Thomas, March 2012

Dan Shrope - Maintenance
"Thank you for the wonderful job of clearing off the parking lot!" - Pam Jones, November 2014

"I want to say a big thank you to the guys in the Maintenance Department. Thank you for all your hard work clearing the snow for the patients and staff. I don't know what we would do without you!" - Cindy Traffas, February 2013

Randy Simpson - ER Physicians Assistant
Employee of the Month - March 2012
"Fantastic job!" - Clifton Franks, April 2012

"I was a unique case and Randy did everything right and ran tests quickly. He did research and helped gt my condition diagnosed to get me on medication and on the road to recovery. Although he was not my doctor he came by my room daily to see how I was doing. His determination to help me and also his concern and the way he cared for me should be commended. Thanks Randy and the entire ER staff." - Name Withheld, January 2012

"I was worried about having just a PA in ER, but Randy did a great job with my care and was very concerned. I would really like to commend him for his knowledge & decision making skills!" - Frankie Buechner, January 2012

"Made sure my heart was OK by making me get an EKG on my heart, and taking all kinds of blood tests, urine also." - Mary Jones, October 2011

"Treated us like we were still part of the "SCKRMC Family". Compassionate care with just the right amount of levity." - Lyle Redman, October 2011

"Quickly and accurately diagnosed a problem I had been dealing with for some time. Randy's words were 'We don't like repeat customers, lets figure out what is going on with you.' Good attitude." - Name Withheld, May 2011

Barb Smith - Registered Nurse, Med/Surg Unit
"(With Pam Jones, Tracy Austin, & Dena Vanostrand)They were awesome nurses and very, very helpful. They worked very hard. They are lovely ladies and they care." - James & Diana Sodowsky, November 2013

Mitch Speer - Maintenance
"Thank you for the wonderful job of clearing off the parking lot!" - Pam Jones, November 2014

Shari Spencer - PT Assistant
Employee of the Month - May 2013
"Sherry always pleasant, quick to acknowledge me when I arrived, and was very helpful with the admission process." - Mary Slocombe, July 2014

"Sherry the receptionist is a barrel of fun!" - Earlene Schoonover, April 2013

"Called and rescheduled therapy during bad weather storm so I didn't have to get out in the storm. Worked with my schedule also. They are so courteous." - Name Withheld, March 2013

"Shari was very helpful with the insurance process and greeted me at each visit pleasantly." - Mary Slocombe, March 2013"

Barb Standerfer - CNA Medical/Surgical Unit
Employee of the Month - February 2014
"Barb always goes above and beyond! She is always right there, as soon as you ring the bell. She goes out of her way to make you comfortable, brings you the newspaper, coffee, or whatever she thinks you might like." - Delena Watts, March 2014

"She is a very good worker, kind and caring to all the patients. She puts 100% in everything that she does. She is always smiling and laughing, and always has a good attitude and is very easy to work with. She is helpful to her coworkers. Teamwork is her middle name. She does her job with out being told what to do or when to do it." - Alyssa Trammell, January 2014

"I ALWAYS see Barb working extremely hard. I don't think I see anyone work harder than she does. She is always on the move, finding things to do to keep the unit in shape. She will be the first one to answer a call light, and any time you are in a patient's room with her you can see her joking with the patient and getting them to smile. She is joy to work with!" - Alex Stewart, January 2014

"She is a very hard, dedicated and caring person. she comes to work with a smile on her face. she always gets her work done, she is kind to patients. relates to the patients." - Tiffany Molina, December 2013

"Barbara does her job without being told or reminded. She does not complain when asked to do something extra. It is obvious to me (and others), that Barbara really cares about the patients." - Sandra Bruster, December 2013

"I felt she went a little above and beyond to make me comfortable. I was in some pain after surgery. I was unable to get any relief from pain and nausea. She got me out of bed and we walked the halls at 2:00 a.m. until I got some relief." - Jim Johnson, July 2013

Riley Stegman - Medical Technologist, Laboratory
"Very nice smile and friendly! Helped keep me calm while having my blood drawn." - Name Withheld, June 2012

Scott Stevens - Maintenance Team Leader
"Thank you for the wonderful job of clearing off the parking lot!" - Pam Jones, November 2014

Alexandra Stewart - CNA, Medical Surgical Unit
"Very caring, comforting, and attentive which is exceptional in my opinion." - Gene Badley, July 2013

"While I was in the hospital I had an extremely bad night and Alex stayed by my bedside to keep me awake until the episode passed for over an hour." - Name Withheld, June 2011

"Very friendly, always gave fresh water, always kept room clean." - Name Withheld, June 2011

Tiffany Swanson - Registered Nurse, Medical Surgical Unit
"SANDY AND TIFFANY REALLY HELPED ME OUT WHEN I GOT A SECOND PT IN ICU. THEY HELPED W/ ORDERS AND GAVE ME THEIR ONLY CNA, AMANDA TO HELP ME GET PT SITUATED. ALL OF THEM WERE A LOT OF HELP AND MUCH APPRECIATED." - CRYSTAL HUFFMAN, December 2013

Racquel Szabo - Physician Assistant for Dr. Blatchford
"The outpatient surgery team, Kasey, Dr. Blatchford, and Racquel, were all very attentive to every need! They made me feel so comfortable, as I was very nervous." - Kathy Avery, June 2014

"(With Kathy Avery)They talk to you as they are treating you and are always kind, thoughtful, professional and very supportive. Dr. Blatchford has a very good team that work together to make a patient feel welcome. They are great!" - Karen Archer, November 2013

Eryn Thomas - Emergency Room Technician
"She sat with me in the waiting area until my CT scan. She is a great employee." - Name Withheld, July 2012

"Eryn did an excellent job of taking care of my daughter in the ER. She was good at communicating with her and making her feel better about her accident. She made sure we had everything we needed before leaving and has an excellent attitude. Thank You!! - Name Withheld, June 2012

"These women were efficient, professional, and caring during my stay. They augmented Dr. Vora's wishes without hesitation and were performing ahead as a professional always does. In one word they were exemplary." - Mark Thomas, May 2012

"Exceeded my expectations in every way. Quick pain control, diagnosis, comfort care, and admission to med/surg." - Mark Thomas, May 2012

"Eryn goes out of her way to provide top-notch care to our ER patients. She is self-motivated and caring. She always helps things run smoothly" - Angie Ziegler, January 2012

Dr. Eric Thomson - Family Medicine Physician
"Dr. Thomson is always willing to talk with his patients about their concerns, even if it means answering a call in the middle of the night. His genuine concern for the patient and teamwork with the nursing staff truly leads to optimum outcomes! Thank You!" - Name Withheld, August 2012

Kasey Thrailkill - Anesthesia
"The outpatient surgery team, Kasey, Dr. Blatchford, and Racquel, were all very attentive to every need! They made me feel so comfortable, as I was very nervous." - Kathy Avery, June 2014

"Without a doubt my experience was not as anxiety producing as it could have been due to the friendly and genuinely caring staff members. Kudos to Mary, Erica and Kasey, along with Dr. Schmeidler, for exhibiting not just exceptional professionalism, but for the prevailing attitude of warmth and friendliness. I appreciate the extra effort in spite of the fact that any job can become boring and tedious. These people showed the utmost concern for their patient." - Susan Garten, May 2014

"They were all very nice and kind and friendly." - Name Withheld, November 2012

"Excellent communication, great care and encouragement! Very happy with results! Great team!" - Cynthia Hofmeier, January 2012

"Best care was given. Everyone was great!!" - Name Withheld, September 2011

Barbara Trecek - Physical Therapist
Employee of the Month - September 2014
"Very patient during exercises, gentle, knowledgeable, & explained how my body works and the importance of exercise. I am impressed with her education. Our hospital is very fortunate to have her on staff." - Name Withheld, August 2014

"She was beyond exceptional with my son's PT. He saw her for 8 weeks and she never over did with his therapy. If he got fussy she stopped and always made huge improvements with my son. He is now four months old and because of Barbara he can play with his fingers, has control of his leg movements, and is now less behind developmentally." -Savannah Hardister, June 2014

"She's very informative, easy to talk to, and personable. She makes physical therapy a very comfortable service." - Rebecca Curtis, May 2013

"She has a wonderful bedside manner. She is consistent with the exercises at each visit. Number one: her personality immediately put me at ease. My recovery was accomplished on time and I miss seeing her." - Earlene Schooner, April 2013

Mary Trillo - Registered Nurse, Same Day Surgery Department
Employee of the Month - May 2012
"Great care. Very calm and knowledgeable, skillful, and kind. Mary is the best." - Wiley Wilcox, November 2014

"Always friendly. I have seen her so many times I feel like I am visiting a good friend." - S. Jones, November 2014

"Mary went out of her way to be sure I knew what would be occurring before, during, and after my dental surgery. She came to check on me often and also to remind me of things I needed to ask the doctor." - Lindsey Logsdon, September 2014

"Karen and Mary were the best, and I thank them both for how friendly and concerned they were about myself as a person and how my pain was under control." - Quincey Gilliland, August 2014

"Mary, a long time friend, explained in detail everything, gave assurance before procedure. It was comforting to be taken care of by a friend. That is a big advantage of our local hospital." - Dorothy Decker, August 2014

"She was very efficient and knowledgeable. She answered all my questions and was very kind and put me at ease. Great care from her!" - Name Withheld, July 2014

"Funny and good at starting IV's." - Name Withheld, July 2014

"Mary made you feel so comfortable when getting me ready for surgery. My wife and I thank you. To Mary and all the hospital staff, two thumbs up." - Walter Marr Jr., June 2014

"Without a doubt my experience was not as anxiety producing as it could have been due to the friendly and genuinely caring staff members. Kudos to Mary, Erica and Kasey, along with Dr. Schmeidler, for exhibiting not just exceptional professionalism, but for the prevailing attitude of warmth and friendliness. I appreciate the extra effort in spite of the fact that any job can become boring and tedious. These people showed the utmost concern for their patient." - Susan Garten, May 2014

"Mary didn't belittle my needle phobia. She was patient with me and did not make me feel like a child." - Melissa Vaught, May 2014

"Her professional attitude and commitment to see I was made as comfortable as possible was exceptional. She made sure I was very informed of procedures, post-op care, and directions. All around very personable attitude and professionalism." - Gary Dowler, April 2014

"Friendly, professional, just did an excellent job." - Carl P., April 2014

"Very helpful. She answered all my questions and explained in depth everything she did for me." - Pat Dill, April 2014

"Mary was absolutely wonderful. She was very gentle and kind making sure my husband and I both were aware of how the procedure was going to take place and seeing to it that we both were comfortable. I appreciate all that she and the other nurses did." - Name Withheld, April 2014

"Mary exhibited professionalism and kindness in all contact." - Ben Tudor, April 2014

"She is exceptional at giving, caring, listening (which seems to be a lost art to most medical personnel." - Name Withheld, March 2014

"Professional and personal service at the high quality these nice people performed at while remaining candid and informative." - Daniel Templeton, March 2014

"Mary Trillo is an excellent RN. Mary is very courteous and explains every part of the process you will be going through. Her pleasant attitude is so necessary for the patient and she shows caring for the patient is her utmost concern. Great job!" - Name Withheld, March 2014

"She anticipated my needs, explained my procedure, and answered any questions I had. My comfort seemed to be her most important mission while I was under her care." - Carolyn Wilson, January 2014

"Very respectful, kept my privacy, great sense of humor. Made me stay relaxed and laugh." - Sherri Hester, October 2013

"Very kind, told me what she was going to do & great job with the IV stick. Thanks Mary!" - John Copeland, November 2013

"Mary was very nice, attentive, and professional. She made me feel comfortable and answered all my questions. She checked on me frequently and made sure my pain was controlled." - Name Withheld, October 2013

"Mary was warm and friendly and put me completely at ease. She explained what to expect. It is often difficult for nurses to insert an IV, she did it perfectly the first time and I didn't even have a bruise. Wonderful - Thank you, Mary!" - Dalene McDonald, October 2013

"Mrs. Trillo was very nice, informative, & attentive to my sister, who is a special needs person. All the staff who attended to her were impressive to me as well." - Name Withheld, September 2013

"Tender voice, friendly conversation, gentle touch, offered many services to comfort." - Barbara Hernandez, August 2013

"She provided extraordinary service. They all deserve a raise." - Name Withheld, July 2013

"Mrs. Trillo explained all things that were going to happen and was super nice and joking with me." - Name Withheld, July 2013

"Very caring person, did a great job of explaining what was going to happen." - Name Withheld, June 2013

"She tried to make me feel as comfortable as possible and explained the procedure to me. Tried to calm my fears about what would happen." - Terri Hutchinson, June 2013

"She was absolutely wonderful. Thoughtful and caring. Very pleasant and concerned about me. Explained everything! Love her." - Cindy Albritton, May 2013

"Explains procedures very thoroughly, very personable, very attentive." - Name Withheld, May 2013

"Mary explained every step I would be going through and what was expected of me as the patient. She was very professional. I was quite relaxed with her help." - Phillip Osborn, May 2013

"Mary is always kind and courteous." - Betty Lacey, March 2013

"She explained fully about the procedure I was going to get. She brought me a warm blanket and was very polite." - Donald Owens, January 2013

"The day of my procedure surgery was extremely busy. She took the time after she had explained things to me, to explain everything again to my 15-year-old daughter who was my driver. Upon discharge she made double sure I had everything I needed in order to remove a device the following morning." - Jeri Smith, March 2013

"She was very nice in providing for my needs." - Mary Harlow, January 2013

"Both nurses were considerate, kind and attentive to every need. They were very pleasant, helpful, and friendly. Made the whole experience not so bad." - Susan Sutherland, November 2012

"Explained the procedure I was scheduled for with a diagram, and explained how the procedure would be directed." - Caryl Lambert, August 2012

"Mary explained the process and gave me the IV with no problems. Thanks!" - Paul Chatterton, July 2012

"Answered the questions I had thoroughly. She made me feel welcomed and cared for." - Sherri H., July 2012

"Very helpful and kind." - Charlotte Williams, June 2012

"Mary called the day before and is very thorough in explanation, as well as expectations. Very courteous and showed the utmost respect all around." - James Looney, April 2012

"Mary is a true professional. She was very friendly and very caring. She took time to explain the procedure. She is an asset to our hospital." - Arleta Rice, April 2012

"Good service." - D.W. Scott, March 2012

"She was very nice through the whole visit." - Bertha Love, February 2012

"Kind, friendly and explained the procedure they were going to do." - Marie Church, February 2012

"Very prompt and efficient in caring for my needs before and after surgery." - Frankie Buechner, February 2012

Britney Tyler - CNA, Medical/Surgical Unit
"Always promptly answerin